Quick Lane at Kendall Ford of Bozeman

Emily Beene 4 months ago

Update: Called Ford and I do have a plan. Will be following up with corporate and management over this employee! Thanks for charging me for over 3 years! The service dept was the most helpful, but avoid the quiklane. The times I've been there for an oil change, I've dreaded the interaction days before. Supposedly have a maintenance plan through Ford, but they have never honored it and acted like it was an inconvenience each time I've asked about this. The younger employees are so kind but I've never lucked out to have them check in to talk about this. The last time I was there I asked for a balance and oil change scheduling the appointment and at check in. (The car threw a tire weight and was vibrating on the interstate) I pick up the car and no balance. I get on the Interstate and it's vibrating even more now and drove back. I ask if they can still do it. "Ohh no, too busy. Come back another day." So disappointing as someone driving from Livingston, and I have never came back. I would rather drive to Billings and have it done right and kind now!

Todd Mahler 9 months ago

Quick availability and scheduling. Staff is very nice and helpfully. Even let me bring truck a second time to revivify alinement and allowed me to peak under car while it was lifted.

Paul a year ago

I just had an alignment and new tires installed at Quick Lane. The team there took care of me. The worked my truck into a very busy schedule and were extremely professional. I highly recommend the team at Quick Lane.

Chris McIntyre 2 years ago

I just got my car back from the Quick Lane this morning. I've been bringing my vehicles here for years! Robert, Jack, and Chris are a great team of advisors that always take good care of my vehicle, and my wallet. I come to this location for the right parts, the right price, and the right service! Thanks a lot guys! See you in the fall! 💯

Eli Reiman 7 years ago

Excellent service. Very fast and at a good price. I felt that the technician was knowledgeable and honest. I would definitely go back there again in the future. Recommended.